Superannuation release

Access Your Superannuation to Pay for Your Hair Transplant

Early access to super is possible for medical expenses, including hair transplant treatment, under the compassionate release of super program.

Our exclusive partnership with Release My Super will guide you through the process of applying for your super.

The compassionate release of super program allows you fast access to super savings – with immediate access to psychiatric & medical appointments through Release My Super.

LEARN MORE

Payment Methods: We accept credit cards, including Amex, debit cards and bank transfers. Surcharges apply for credit card and tap and
go transactions. Finance options available.

Payment Terms: Payments for services must be made upfront unless an instalment plan has been agreed upon.

Refunds and Cancellations: Refunds are not provided for completed services. If a procedure is cancelled by the client, any prepaid amounts may be refunded based on the timing and reason for cancellation.

Cancellation Conditions for Hair Transplant Bookings

21 Days’ Notice: Your initial deposit ($2900) will be refunded in full if HTM is provided at least 21 days’ notice before your procedure date. This is because we generally only book one case per day, and it is hard to get people in at short notice.

Less than 21 Days’ Notice: Your initial deposit will be forfeited if you cancel your booking within 21 days of the procedure date unless you have a medical certificate or some serious reason for not coming. If your date CAN be filled with a comparable case, we will refund the $2900 in full.

Day of Procedure: If you do not arrive by 7:30 am, the theatre manager will call your mobile number. If there is no answer, we will call once every 5 minutes, up to 3 times. If you have not arrived by 7:30 am and we cannot contact you, we are authorized to contact your listed next of kin (NOK) or emergency contact. If your NOK does not know your whereabouts, we will cancel the theatre and inform the staff. Your deposit will be forfeited if you do not turn up for theatre by 7:30 am at the latest. No exceptions. If you wish to rebook, you need to pay another deposit to secure a future date. No exceptions.

Client Responsibilities

  • Providing accurate and complete medical history and information.
  • Following pre-procedure and post-procedure instructions provided by the clinic.
  • Attending all scheduled follow-up appointments.

Medical Disclaimers

Procedure Outcomes: While we strive to achieve the best possible results, individual outcomes may vary. We do not guarantee specific results.

Risks: All medical procedures carry risks. These will be explained to you in detail during your consultation.

Privacy and Data Protection

Please refer to our Privacy Policy for detailed information on how we handle your personal data. We are committed to protecting your privacy and ensuring your personal information is secure.

Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Hair Transplants Melbourne and is protected by intellectual property laws. Unauthorized use of this content is prohibited.

Limitation of Liability

Hair Transplants Melbourne is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claims arising out of or related to our services is limited to the amount paid by the client for the services.

Governing Law

These terms and conditions are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Victoria.

Amendments to Terms and Conditions

We may update these terms and conditions from time to time. Clients will be notified of significant changes via our website or through direct communication.

Agreement to Terms

By using our services, you agree to these terms and conditions. If you do not agree, please refrain from using our services.

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